2012 Research

Data Snapshot: Tech Vendors: Benchmarking Product and Relationship Satisfaction of IT Clients

March 2012

During January 2012, 800 IT professionals from companies with at least $500 million in annual revenues rated the products of and their relationships with 60 tech vendors. Some of the findings include: Intel dominates in product flexibility, Cisco leads in product features, Compuware’s product features are severely lacking, Google has a big lead in cost of ownership, Intel dominates in product flexibility, Apple leads in innovation, and Wipro is far behind in technical support.

$295.00

Want a more customer-centric organization?
Contact Temkin Group. Click Here.