2013 Research

State of Employee Engagement Activities, 2013

July 2013

As part of the research, nearly 200 large organizations completed Temkin Group’s employee engagement competency assessment.  As you can see from the results below, less than one quarter of respondents earned a “strong” rating, and companies are particularly weak in one of our Five I’s of Employee EngagementInspire.1307_EEAssessment

Here are some additional findings from the research:

  • Seventy-five percent of companies with stronger employee engagement efforts have above average customer experience compared with 50% of companies with weaker efforts
  • Eighty percent of companies with stronger employee engagement efforts have above average financial results, compared with 53% of companies with weaker efforts
  • Ninety-four percent of respondents measure employee engagement and two-thirds measure it at least annually.
  • Only 43 percent of respondents believe that their executive team highly prioritizes taking action based on the employee engagement feedback.
  • The top obstacles to improving employee engagement are a clear employee engagement strategy and inconsistent buy-in among middle managers.
  • In 53 percent of companies with stronger employee engagement efforts, the CX group is active in the efforts compared with only 35 percent of other firms.
  • Firms with stronger employee engagement efforts are five times more likely than other firms to treat the results from employee engagement surveys as a high priority.
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