ENGAGE WITH US
Whether you’re new to the Temkin Group community or looking for new ways to engage with us, we offer a number of different methods for you to use our resources and connect with our team. Download an overview of our capabilities (.pdf).
Scan our posts to find educational videos, rich infographics, free eBooks, and resource pages (VoC, EE, Beginner’s Guide) on a variety of customer experience and leadership topics. You can also subscribe to our monthly newsletter.
Tap into our ongoing CX analysis to access best practices, trends, assessment tools, and benchmark data. You may want to consider an individual or enterprise Research & Advisory Subscription.
Step away from the office and gain leading-edge skills in one of our open enrollment training sessions. We offer a variety of workshops, including customer journey mapping and employee engagement, in different locations throughout the year. See our upcoming workshops.
Build strong skills at your organization. We can customize our public workshops or develop even more tailored training for your customer experience team, senior executives, or a wider group of leaders.
We can assess your plans and provide advice that will accelerate your results. We can help in areas such as organizational structure, overall CX plans, VoC programs (including NPS), and employee engagement.
We can deliver a high-impact speech for almost any event. We regularly deliver speeches to audiences of all sizes on a number of CX-related topics, and we would love to inform, entertain, and inspire yours!